Why Training and Support Are Crucial for Success with AAC Devices: A Commitment to Empowering Voices
At Alamo Assistive Technology, we understand the transformative power of Augmentative and Alternative Communication (AAC) devices. These devices give individuals the ability to express themselves and connect with the world around them, offering a newfound sense of independence and confidence. However, while the potential of these devices is immense, their success hinges on one critical factor: proper training and support.
The High Rate of AAC Device Abandonment
Despite the clear advantages of AAC devices, studies and anecdotal evidence show a concerning rate of abandonment. Research indicates that as many as 30-40% of AAC device users stop using their devices within a year of receiving them. This abandonment rate is not a reflection of the device’s potential, but rather a symptom of the challenges that come with adapting to new technology.
There are several reasons why individuals may abandon their AAC devices, but one of the most significant factors is inadequate training and support. Without the right guidance, users can feel overwhelmed, frustrated, and disconnected from the technology that was supposed to help them. The journey of learning how to use a new communication tool can be daunting—especially when faced with a host of other challenges that accompany disability management.
The Mental Load of Navigating Multiple Devices and Care Teams
Many of our clients face the reality of managing multiple pieces of assistive technology, along with coordinating care schedules and interacting with multiple professionals. For individuals and families, the mental load is immense. Learning how to use an AAC device is just one piece of the puzzle—there are also wheelchairs, environmental controls, and other daily assistive devices to learn, not to mention a busy calendar of medical appointments and therapy sessions.
In these circumstances, it’s easy for the AAC device to be pushed aside or neglected, especially when caregivers or therapists change. With every transition, there is a new learning curve for the device and its features. The stress of mastering new equipment while juggling these ongoing adjustments can lead to feelings of discouragement, which in turn impacts the device’s utilization.
No Matter the Modality, Proper Support is Essential
Many of our clients face the reality of managing multiple pieces of assistive technology, along with coordinating care schedules and interacting with multiple professionals. For individuals and families, the mental load is immense. Learning how to use an AAC device is just one piece of the puzzle—there are also wheelchairs, environmental controls, and other daily assistive devices to learn, not to mention a busy calendar of medical appointments and therapy sessions.
In these circumstances, it’s easy for the AAC device to be pushed aside or neglected, especially when caregivers or therapists change. With every transition, there is a new learning curve for the device and its features. The stress of mastering new equipment while juggling these ongoing adjustments can lead to feelings of discouragement, which in turn impacts the device’s utilization.
Alamo Assistive Technology’s Commitment to Support
The key to eliminating the abandonment of AAC devices lies in ongoing training and support. At Alamo Assistive Technology, we make it our goal to guide every user through the learning process—whether that means personalized training sessions, troubleshooting, or working closely with caregivers, therapists, and educators.
We understand that every user is unique, and so are their needs. That’s why we offer customized training plans that cater to the specific abilities, goals, and routines of each individual. Additionally, we don’t stop at the initial setup; we provide continued support to ensure that the user remains comfortable and confident with their device.
Furthermore, we recognize that caregiver changes, new therapy teams, and evolving needs are part of the process. Our team is here to help train new caregivers and professionals to ensure continuity and ease of transition. Our commitment to consistent, thorough support extends throughout the life of the device—ensuring that the user has access to their voice, no matter how their circumstances change.
Empowering Individuals, One Voice at a Time
At Alamo Assistive Technology, we believe that no one should ever feel alone in their journey to communicate. We are here to provide the training, resources, and ongoing support necessary for the successful integration of AAC devices into daily life. By eliminating the barriers to device usage—whether they are technical, emotional, or logistical—we ensure that individuals have the tools they need to thrive.
The journey to finding one’s voice can be complex, but with the right support, it becomes a powerful and empowering experience. Let us be a part of that journey, and together, we can ensure that every individual has the ability to communicate confidently and independently.
In these circumstances, it’s easy for the AAC device to be pushed aside or neglected, especially when caregivers or therapists change. With every transition, there is a new learning curve for the device and its features. The stress of mastering new equipment while juggling these ongoing adjustments can lead to feelings of discouragement, which in turn impacts the device’s utilization.